Surfplay casino review: up to NZ$6,500+ 225 Free Spins in welcome bonus
Ramona Depares
NZ casino expert
PUNTUACIÓN GLOBAL
4.3
Velocidad de pago
4.0
Bonos y Ofertas
3.9
Seguridad y Normativa
4.5
Software y Juegos
4.3
Key facts about Surfplay casino
Nombre | Surfplay | Propietario | DAMA N.V. Casinos |
Opera desde | 2024 | Número de juegos | 4,000+ |
Juegos ofrecidos | Slots, Blackjack, Roulette, Baccarat, Live-Dealer | Software | Pragmatic Play, Push Gaming, BGaming, Amatic Industries, Endorphina + 44 más |
Porcentaje de pago | 98.56% | Velocidad de retiradas | 1 day |
Bote Máximo | NZ$2 million | Idiomas | English, German, Finnish, Portuguese, Italian + 8 más |
Contacto | E-Mail, Live Chat | Opciones de pago | Visa, Maestro + 17 más |
Porcentaje de pago98.56%
Velocidad de pago1 day
Bote MáximoNZ$2 million
- Huge total bonus package of up to NZ$6,500 and 215 free spins
- Over 1,000 live casino games – the most I’ve ever seen
- 17 payment options – way more than NZ average of 6-10
- Lots of responsible gambling tools in place
What you can expect when you join
My thoughts on Surfplay casino: a high-roller heaven
❤️ What I loved
- A game library of over 4,000 titles, far above the 500–2,500 average.
- 17 payment options, balancing e-wallets, vouchers, banks, and crypto—well above the usual 6–10.
- Comprehensive responsible gambling tools, covering all limits and self-exclusion.
- A strong loyalty program with reloads and 5–20% cashback, matching industry standards.
❤️🩹 What I thought could be improved
- A NZ$45 minimum deposit for the welcome bonus, much higher than the NZ$10–20 average.
- 40x wagering requirements, not as low as Rizk’s more player-friendly 35x.
Bonuses and welcome offer: Larger than average package
3.9
Ramona's take
The Surfplay casino welcome bonus is split into five parts. I could claim up to NZ$6,500 and 225 free spins on Gates of Olympus (Pragmatic Play) and Elvis Frog in Vegas (BGaming). This places the casino squarely at the top end in terms of value, easily beating SkyCity's NZ$200 and 70 free spins.
❤️ The best of the bonus
- NZ$6,500 in bonus cash is very generous, beating the average of $1-4,000
- Neteller and Skrill payments are eligible for the bonus which is a welcome change – particularly as these two methods are very popular with Kiwi players
- The 225 free spins on two incredibly popular titles are the cherry on the bonus cake. Legiano casino, for example, doesn't reveal the titles of the eligible pokies until you've claimed the bonus. This is frustrating, as I don't want to be lumped with some obscure pokie for my free spins
- With three solid offers for returning players, I felt that it was worth my while staying on at this casino as I would be receiving something back regularly. Most sites offer either reloads or cashback, very rarely both.
❤️🩹 Where it can do better
- The minimum deposit of NZ$45 for the welcome bonus is steep. Sites like Wheelz only ask for NZ$10, and there are also a good number of NZ$1 minimum deposit casinos that are likely to suit low-rollers better
- No live dealer bonuses are available, and I couldn't use my welcome bonus cash on live tables as they carry a 0% weighting for playthrough purposes. For a good live blackjack bonus, head over to Lucky Spins casino
Here's exactly how the bonus is divided:
- 1st deposit - 100% up to NZ$3,000 + 100 free spins
- 2nd deposit - 50% up to NZ$1,000 + 75 free spins
- 3rd deposit - 100% up to NZ$2,000
- 5th deposit - 50 free spins
- 10th deposit - 30% up to NZ$500
Surfplay casino's welcome bonus - an overview
Free spins | 225 free spins |
Amount of the bonus | 100% up to NZ$8,250 |
Rollover | 40x |
Expiration | 7 days |
Contribution | 100% slots, table games 0%, live casino 0%, lotteries 0% |
Other bonuses | VIP program, daily cashback, weekend reloads |
Bonuses for returning players at Surfplay
Once I had used up my initial deposit and bonus money, I found three ongoing loyalty promotions:Daily cashback of up to 20%
I received 5%, as I was still on the lowest rung of the VIP club. I was taken aback to discover that I needed to make a minimum loss of NZ$30 the previous day to qualify for this cashback. There is also 3x wagering on cashback, which was a shock, as this is a return on money that I've already lost. Industry-standard is usually 1x for cashback offers, like at Legiano, for example.Tuesday free spins
I was offered 40 free spins for a minimum deposit of NZ$45, with a wagering requirement of 40x. If you have a better budget, you'll receive an even bigger reward of 100 free spins for a minimum of NZ$75 or 200 free spins for a minimum of NZ$150.Weekend reloads
Surfplay offers a 50% match up to NZ$300 every weekend. You just need to deposit at least NZ$45. This bonus also comes with 40x wagering requirements and a three-day expiry.
My tip to maximise your bonusEnsure you don't use your welcome bonus money on any live dealer or table games, as these will not contribute to your wagering requirements. If you're keen on using bonus cash on these game categories, choose a site like Bluffbet instead. On Bluffbet you'll find a weekly live dealer deposit match to use at your favourite tables.
Game library – Over 4,000 games from 58 software providers
4.3
Ramona's take
I love a site where I never have to play the same game more than once, and Surfplay casino certainly qualifies for that. This figure is not particularly special for newer online casinos, as most will exceed the 3,000 threshold. Winmaker, for example, has a staggering games library that is just shy of 18,000.
❤️ My favourite game highlights
- All major pokie mechanics, including cascading reels, Hold & Win, and Megaways.
- Most games have a demo mode, to play without risk
- The Hot RTP section provides real-time data on winning streaks, great for strategic play.
❤️🩹 What could be improved
- Few live dealer tables with low buy-ins—NZ$0.20 was the lowest I found.
- No Microgaming titles, meaning popular progressives like Mega Moolah are missing.
Compared to older brands like BetVictor, which only offer 1,500 games, you can see why I was positively impressed by Surfplay's library. I tested all categories and found them equally well-equipped: the live dealer section, in particular, is never-ending. As for the pokies, I enjoyed finding the evergreen player favourites like Buffalo Trail and Big Bass Splash.
Try free games before you deposit
I always like to give the games a go without investing money before launching the real-money version. At Surfplay, top titles like Dog House Megaways and Lady Wolf Moon are available for free, as well as the entire 3,000-strong selection of pokies and RNG table games. You can also practice leading casino games for free at Casino.org. We have more than 19,000 to choose from, so you can get comfortable before you make a deposit.
Gates of Olympus Super Scatter
Gates of Hades
Buffalo
Cleopatra
Lucky Larry's Lobstermania 2
Roulette
Cash Eruption
88 Fortunes
Tiny Toads
12 Bells
Da Vinci Diamonds
888 Bonanza
7 Clovers of Fortune
The best software providers - 58 of the leading names
Surfplay casino is populated by leading software providers in every game category. Pokies offer the largest variety, and I found award-winners like NetEnt, Playtech, and Betsoft present with their entire collection of games. The total number of providers is 58, so it's a safe assumption that you'll find what you're looking for.I'd have liked to find more pokie categories or filters for easy access, but this is a minor gripe. Despite not being grouped, themes like candy, movies, Ancient Egypt, and Greek Gods are all there - you just need some patience to find them. I found the best way to source games is by the provider or the search bar at the top. The provider menu is excellent; it took me straight to the entire collection of games by the software studios I love.Live casino: find more than 1,000 live games at this casino
Finding such a huge collection of over 1,000 live dealer games is very unusual. Even the most well-known New Zealand casinos, like Tonybet, typically offer only a few hundred. No fewer than six live software providers are available including Ezugi, Alg, 7 Mojos, Evolution, Pragmatic Live, and Beter Live hosting. Scrolling through the selection revealed a number of top games like Sweet Bonanza Candyland, Auto Roulette, Salon Prive Blackjack and XXXTreme Lightning Roulette. There are also rarer games like Pachinko and several specialist language tables like Japanese, Indian, and Spanish. I also enjoyed the live streaming from various casino floors worldwide, such as Portomaso Casino and Oracle Casino in Malta and Casino de Guadalajara in Mexico.My tip: How to find the best gamesFeeling floored by the massive selection at Surfplay casino? Head over to the Popular Games and New Games sections for inspiration. This way, you'll be hitting both the classics and the latest trends, so you can get a better idea of what's on offer and what you're in the mood for.
Payment methods - comprehensive selection and fast withdrawals
4.0
Ramona's take
With 18 payment methods available, Surfplay is up there on my list of most convenient online casinos. There are three traditional banking options, five e-wallets, three prepaid vouchers, and seven cryptos, so there's a good balance that certainly won't leave anyone out in the cold.
❤️ What I loved
- Both GooglePay and ApplePay can be used for deposits, which is extremely convenient when playing directly off my phone and rare in the NZ market
- Seven cryptos are available for deposits and withdrawals. Most older sites don't offer cryptocurrencies at all, and those that do usually limit the choices to two to three
- For most methods, the maximum withdrawal allowed in one week is NZ$10,000, and this applies even if you're on the lowest rung of the VIP club. Most sites impose a far lower limit, ranging between NZ$3,000 and NZ$4,500 weekly.
- Cryptocurrency deposits are not subject to upper limits, making them ideal for high-rollers who want to join high-stakes tables
- All cash outs are processed within 24 hours, with the payment reaching your account that same day. The site also promises to expedite bank transfer payments, which traditionally can take up to 5 days at other sites
❤️🩹 What left me wanting more
- I wasn't too fond of the high minimum deposit requirement of NZ$30 (NZ$45 for the bonus), given that the industry average is NZ$10 to NZ$20. If you'd like to spend less, I recommend Galactic Wins, which will only ask for NZ$20
- The minimum withdrawal I could make was NZ$45 when industry standards are NZ$20. If you're using a bank transfer, it's NZ$750, which is way too much for most players.
Full list of payment methods available at Surfplay casino
I was especially pleased to see that both Google Pay and Apple Pay are accepted for deposits. This is quite unusual at online casinos in New Zealand. Neither Ruby Fortune nor Royal Vegas have added them, and they've been in business considerably longer than Surfplay.
How to deposit in 5 steps
Making your first deposit at Surfplay casino is easy, and the money will instantly appear in your casino account. Here’s what you need to do:- 1Sign up – Register or log in to your account at Surfplay casino
- 2Go to the cashier – Click on the blue deposit sign at the top of the page
- 3Choose a payment type – Pick your preferred deposit method from the menu on the left
- 4Enter the amount – Key in your deposit amount
- 5Verify and play – Verify the transaction as requested by your payment provider and start playing immediately
Minimum deposits and withdrawals
The minimum deposit at Surfplay casino is NZ$30 for all payment methods, which is higher than the average of NZ$10 to NZ$20. However, even though deposit and withdrawal limits are higher than the standard, Surfplay will deliver your winnings quicker than most sites. Withdrawals typically take around one day, although the precise timings depend on your chosen method. Bank transfers will likely take a few more hours, but e-wallets and cryptos are finalised on the same day. This gives Surfplay casino an edge compared to sites like Casimba, where payments can take up to 5 days.Method | Limits | Withdrawal Time |
|---|---|---|
Ethereum | NZ$30 | 1 day |
Dogecoin | NZ$30 | 1 day |
Bitcoin Cash | NZ$30 | 1 day |
Litecoin | NZ$30 | 1 day |
Ripple Min. | 0.001 | 1 day |
Apple Pay | NZ$30 | N/A |
Paysafecard | NZ$45 | N/A |
Neosurf | NZ$30 | N/A |
Google Pay | NZ$30 | N/A |
Poli | NZ$30 | N/A |
Credit Card | NZ$30 | N/A |
Flexepin | NZ$30 | N/A |
Skrill | NZ$30 | 1 day |
Mifinity | NZ$30 | 1 day |
Tether | NZ$30 | 1 day |
Bitcoin | NZ$30 | 1 day |
Bank Transfer | n/a | 1 day |
Safety features and licencing at Surfplay
4.5
Ramona's take
Like all Dama N.V. sites, Surfplay casino is licensed by Curacao eGaming. This license is not as strict as, say, the UK Gambling Commission, but it still does a superb job of ensuring the site maintains a high standard of safety and security. If you'd rather play at a site with a more renowned license, Betway boasts the Malta Gaming Authority (MGA) seal.
❤️ Where they excelled
- Comprehensive responsible gambling tool options, including personal limits by day, month, or week, to stay on top of deposits, losses, wagers, and even session length. Cooling off and self-exclusion are also easy to implement
- Curacao license means that all security measures have been taken to ensure the platform resists fraud attempts. Your financial and personal data is secure at all times
- I found links to several gambling support organisations like GamCare available for players who need an extra helping hand in maintaining a healthy approach to playing
- The site offers advice to parents about how to block their children from gaining access
❤️🩹 Where they can improve
- I couldn't find any game auditing information on the site. The most trustworthy online casinos get external game certification labs like eCOGRA or iTechLabs to audit games for extra peace of mind
Surfplay casino offers all the responsible gambling tools expected by the industry nowadays. All games are authenticated and provided by highly reputable software providers, so there’s no need to worry about fairness.
Safety and security overview – 100% on point
I honestly couldn't find any genuine downsides to the safety and security features at Surfplay casino. You'll notice that my only complaint is the lack of independent game fairness testing.In practice, this doesn't actually detract from my ranking of the casino's security because all the games here are provided by highly reputable and licensed companies with an excellent track record in the industry. Many casino game providers at Surfplay are licensed by multiple gambling regulators. This means they have undergone more than one independent auditing process, so you know you are in safe hands.Finally, I was extremely happy to see that Surfplay takes responsible gambling so seriously and that all efforts have been made to ensure that any struggling player finds the support they need. This makes a nice change from other sites like JustCasino, which also belongs to Dama N.V. but appears to be skirting these responsibilities.How did Surfplay casino fare on my phone?
4.7
Ramona's take
With so many Kiwi players preferring to play on a mobile device, I look for mobile performance from the get-go when testing a site. In this case, I didn't find a casino app, which is not surprising given that many new casinos don't bother with this.
❤️ My top mobile highlights
- The welcome bonus was instantly visible on my mobile, alongside a concise version of game USPs that allowed me to see at a glance whether it was of interest
- Registration is built into the page, avoiding the annoying, continuous pop-ups that take up the entire phone screen at some sites
- The neat and intuitive menu design allowed me to go straight to the games library, which has an easy-to-access sticky search at the bottom
- GooglePay and ApplePay make depositing from my phone a breeze. They automatically connect to my casino account, and I can verify payments with face recognition. This gives the site an edge over other casinos that don't accept these methods, such as Jackpot City
❤️🩹 The mobile play flipside
- You need to return to the homepage to find the live chat icon, which makes the experience less than seamless if you need support
- The lack of a casino app means you need to key in your password every single time. Would you prefer to skip this step in favour of facial or touch recognition? Casumo delivers a highly rated app where you can do this exact thing
HTML5 technology has made casino games accessible on regular mobile browsers, so the time and money needed to create an app has become redundant. I accessed Surfplay, logged into my account with zero hassle, and immediately found the entire library of games at my fingertips. However, Jackpot City is rated 4.5 on the Google App Store if casino apps are your thing.
Did I enjoy my experience on Surfplay mobile?
Absolutely. The site ran ever-so-smoothly on my iPhone 16. I signed up for an account straight from my phone, and the process was not fiddly at all. Thanks to a quick Apple Pay deposit, I was able to start playing within less than 2 minutes. All the game categories were instantly accessible, so I had thousands of games waiting to be tested. I spent a long time putting Auto Roulette through its paces, as I've had some experiences where the platform couldn't cope with the game's speed. It wasn't the case here, and Surfplay acquitted itself beautifully on my phone.My tip to maximise mobile playAlways ensure you're playing on the latest version of Google Chrome, as this will guarantee the best experience possible on your device.
Customer support – it takes time to go beyond the bot
3.9
Ramona's take
Surfplay’s customer care comes in three varieties. The first is an informative FAQ section, which should handle most queries. If it doesn't, I could opt to send an email to [email protected] or use the 24/7 live chat option.
❤️ Where Surfplay is killing it
- Live chat is available 24/7, and response times are fast and accurate
- The detailed FAQs mean that you're very unlikely to actually need to get in touch with an agent
- Email responses are also pretty fast and came back in under an hour, which is a lot faster than the industry standard, which is more than 24 hours
❤️🩹 What could be better
- I wasn't happy being greeted by a bot trying to 'sell' me things. I expected my initial request to be fulfilled, not to be asked more questions and pushed to deposit. The Christchurch.com approach, which takes you straight to a human, works better
- The small talk is too much. I'm not there to discuss your Christmas schedule. Give me a polite 'will be with you in 2 minutes', like Rabona casino do, and I'll be happy
The live chat was a hell of a ride. It took me about four rounds to get past a bot, which greeted me by asking if I was a VIP member. Upon replying 'no,' I was regaled with a list of reasons to make larger deposits and climb up the VIP levels.That done, I circumvented the bot's attempts to fob me off and kept asking for a human agent. 'Jack' entered the chat, and I suddenly found myself chatting with what I suspected was another bot that scrambled to find an answer to my no deposit bonus query. I was asked about my day, so I asked Jack about his. Before I knew it, I had read about Jack's plans for Christmas. While I appreciate the ambition to be friendly, the bot had already put me in a bad mood.
How we tested the customer service
I enlisted my colleagues' help to see if they had a similar experience with customer support at Surfplay. We all tested both email and live chat with a variety of questions. My question about whether the site offers a no deposit bonus was answered efficiently, and it also directed me to the list of current promotions.Live chat | 4 minutes |
Email | 120 minutes |
Web form | n/a |
Social Media | n/a |
All my colleagues reported a similar experience, where they had to go through several steps before being connected to a live agent. Once they got through, their questions about payments, games, and bonuses were all answered expertly, with an average waiting time of three to five minutes.
Registration process and user experience
Ramona's take
Registration is kept very simple at Surfplay casino and I was able to start playing for real money in under two minutes. It's even faster if you do it from your mobile and connect to Google Pay or Apple Pay. Getting around the site is easy, with transparent terms and banking information.
❤️ What I loved about this site
- The mobile version has excellent UX, with the menus adapting to the screen in a simplified manner for easy navigation
- Registration is simple and fast. Just enter some basic information, and you're good to go
- I found the New Games and Popular Games sections very helpful when I felt lost and needed a push in the right direction
- Games load extremely fast, and I barely had any waiting time to launch them, even with live dealer tables
❤️🩹 What could be improved
- I'd like to see different categories within the live dealer section, at the very least separating blackjack, games shows, baccarat, and all the other game types. Cosmo casino offers an excellent example
- The same applies to pokies, which are all grouped together. Sorting by theme and feature, like Wazamba, would be a good start
One downside was that the games lobby could do with more menu categories and filtering options. As things stand, sourcing games of a specific genre or category is cumbersome, and you need to know the name of the game or the provider. Maybe the site can take a page from Revolution Casino's excellently laid out categories, which make scrolling through the lobby a dream.
How to register at Surfplay
This was one of the fastest registrations I've enjoyed at any online casino. Here's what you need to do to start playing:1Click the link
Follow the link from this page to go straight to Surfplay
2Click ‘Register'
Fill in details like name, address, and date of birth
3Hit the games lobby
You're ready to start playing your favourite games
Smooth and intuitive experiernce, but needs more filters
“It is a good platform to use lots of variety in games and offers. The VIP host Lillian has been great with helping out and offering bonuses and offers, she responds quickly and is really positive!”
ST
Sue, Trustpilot
December 04, 2024
“Surfplay is a casino that you shouldn't miss. The structure and the quality of their offers are very promising. The service support is customer-friendly and offers quick help. Some people should know the slots, but there are always new slots that you should definitely try out.”
JT
Jonathan, Trustpilot
October 01, 2024
“My friend who recommended Surfplay to me was actually right. It is a great casino, with a wide variety of games and a very pleasant and functional interface.”
PT
Paulo Trindade, Trustpilot
August 30, 2024
Conclusion: one of New Zealand's upcoming stars
4.3/5
About the casino in New Zealand
While Surfplay may be a newcomer, its owner, Dama N.V., certainly isn't. The organisation is known for being the name behind at least 112 of the 'newer breed' casinos, embracing cryptocurrencies and providing thousands of games to players. Like Surfplay casino, all Dama N.V. sites are licensed in Curacao.Other interesting facts
Dama N.V. was established in 2019. Although information about its exact ownership is difficult to track, it's likely to be part-owned by Softswiss, another giant casino provider.Some of the sister sites of Dama N.V. include BitStarz, Oshi Casino, and RocketPlay.FAQs about Surfplay casino
Does Surfplay casino offer a welcome bonus?
How long do withdrawals at Surfplay casino take?
Does Surfplay have a casino mobile app?
Is Surfplay casino legit?
Can I play live casino games at Surfplay casino?
Content Writer
Ramona is the author of three best-selling publications and boasts a 20+ year career in journalism. Her fascination with digital content led to a career shift towards iGaming. We may earn a small commission from some links, but Ramona's trustworthy insights are always impartial, helping you make the best decision.
Head of Gaming
Hannah Cutajar is a leading expert in the NZ casino market, with years of experience in the online casino industry. A key part of Casino.org's team, she's considered an expert in several casino markets, and knows a thing or two about bonuses.
