Jackpot City Casino review 2025
JackpotCity is one of the best casinos in Canada. With a license from the Kahnawake Gaming Commission and over 25 years of experience operating in the country, it's completely safe. Find out what else it offers below.
For all things Jackpot City Ontario, we have a separate review if you're in that province. It's different to this casino so make sure you check it out to fully understand what is on offer in Ontario.
Preview of JackpotCity Casino
After writing this JackpotCity casino review, I give the site a solid 4.4/5. The online casino gets a lot of things right, and is an excellent choice for most players, but there are a few areas for improvement. For instance, the casino does not offer telephone customer support. Plus, I’d love to see more keno and craps games available.However, with a packed games lobby and daily promotions, there’s always something new to enjoy at JackpotCity. So, if you’re looking for a fun and secure Canadian online casino, follow the link on this page to claim an exclusive $4,000 bonus plus 210 free spins and start playing.
Pros
- Daily promotions
- Casino.org exclusive $4,000 match bonus plus 210 free spins on Thunderstruck Gold Blitz Extreme
- Free iOS and Android apps
- Trusted and long-standing site
Cons
- Fewer games than other casinos
- Loyalty rewards are limited to casino bonuses
Unmissable games at JackpotCity casino
Although JackpotCity offers fewer games than most Canadian casinos, there is a focus on quality here. JackpotCity constantly update their library, and boast titles from a wide range of respected games providers. Check out the most popular games at JackpotCity casino below.
Big Bass Bonanza
Sweet Bonanza
Epic Strike Roulette 9 Masks of Fire
Gold Blitz Extreme
JackpotCity Casino at a glance
Casino Name | Jackpot City Casino | 🤵 Owner | Baytree Interactive Limited |
Year Established | 1998 | Number of Casino Games | 950+ |
Games offered | Slots, Blackjack, Roulette, Baccarat, Livegames, Bingo, Keno, Craps, Scratchcards, Poker | ⚙️ Software Used | Microgaming, NetEnt, Playtech, Crazy Tooth Studio, Foxium + 2 more |
📱 Compatible Devices | Android, iPhone, Windows Phone, iPad, Mac / PC, Tablet, Blackberry | Payout Percentage | 98.64% |
Payout Days | 1-3 days | 💰 Max Jackpot | 5,000,000 |
Languages | German, Greek, English, Spanish, Finnish + 7 more | 💁 Customer Support | E-Mail, Live Chat, Phone |
🏧 Banking Options | Visa, Mastercard + 10 more |
Over 900 titles from top providers
"You’re spoiled for choice at JackpotCity Casino, with over 950 games to choose from. Top software providers such as Microgaming, Evolution, and Pragmatic Play power the games, meaning you can expect nothing but the best in terms of graphics and loading times. With so many options available, it can be tricky to decide what to play. That’s why I was excited to discover that JackpotCity offers game demos, allowing you to test games for free before wagering your real money."
Pros
- Exclusive JackpotCity Casino slots
- Play all slots in demo mode before wagering
- Wide range of jackpot slots, including Mega Moolah
- Continuously updated with new games
- Large live casino powered by Pragmatic Play
Cons
- Far fewer games than average at new CA casinos (900+ vs 2,000+)
- Search function is limited, can't filter by provider
Games | Game type | Number of games | Most played games |
|---|---|---|---|
Slots | Slot machine | 830 | Gold Blitz, Asgardian Fire, Stellar 7s |
Roulette | Table game | 31 | 9 Masks of Fire Roulette, American Roulette, Extreme Multifire Roulette |
Blackjack | Card game | 29 | Classic Blackjack, European Blackjack, Vegas Strip Blackjack |
Bingo | Lottery | 10 | Fu 88, Immortal Romance Video Bingo, Catrina |
Video poker | Card game | 7 | Jacks or Better Poker, Joker Poker, Deuces Wild Poker |
Baccarat | Card game | 3 | No Commission Baccarat, Dragon Tiger |
Sic Bo | Dice game | 2 | Sic Bo |
Live casino games
The live casino games tab boasts over 40 options powered by Pragmatic Play, one of my favourite software providers known for its high-quality games that deliver an authentic and engaging casino experience. Whether you prefer classic table games or modern game show games like Mega Wheel and Treasure Island, there are plenty of options.Games | Variety | Number of games | Minimum bet | Maximum bet | Software |
|---|---|---|---|---|---|
Live blackjack | Ruby Blackjack, Speed Blackjack | 15 | $1 | $5,000 | Pragmatic Play |
Live baccarat | Dragon Tiger, Super 8 Baccarat | 11 | $0.10 | $10,000 | Pragmatic Play |
Live roulette | Mega Roulette, Auto Roulette, Indian Roulette | 10 | $0.10 | $20,000 | Pragmatic Play |
Live game shows | Mega Wheel, Snakes and Ladders, Boom City | 5 | $0.10 | $5,000 | Pragmatic Play |
Live card games | Andar Bahar | 1 | $0.10 | $5,000 | Pragmatic Play |
Live Dealer Sic Bo | Mega Sic Bo | 1 | $0.10 | $5,000 | Pragmatic Play |
Claim a great welcome bonus and enjoy daily promotions
"JackpotCity consistently offers one of the best welcome bonuses on the market. At the time of writing, you can claim up to $4,000 and 210 free spins over your first five deposits, and you only need to deposit $10 or more to qualify. I always find the wagering requirements fair at 35x, though do be careful which games you play. NetEnt slots, for example, only contribute 50%."
Pros
- Accessible minimum deposit limit
- All four deposit match installments include free spins
- Average wagering requirements (35x)
- Other daily promotions to claim
Cons
- Terms and conditions are hard to read
- Welcome offer changes frequently
- Deposit 1: 100 bonus spins on Thunderstruck Gold Blitz Extreme
- Deposit 2: 100% match up to $400 + 10 bonus spins on Thunderstruck Gold Blitz Extreme
- Deposit 3: 50% match up to $1000 + 25 bonus spins on Thunderstruck Gold Blitz Extreme
- Deposit 4: 75% match up to $1000 + 25 bonus spins on Thunderstruck Gold Blitz Extreme
- Deposit 5: 25% match up to $1600 + 50 bonus spins on Thunderstruck Gold Blitz Extreme
Bank via convenient methods such as Interac and Apple Pay
"JackpotCity offers a nice range of casino payment options that meet most Canadian players’ needs. I loved how local banking methods are also available, like Interac. To add funds or withdraw winnings, access the “Bank” section from the top menu. During my JackpotCity online casino review, I found that I could also monitor my transaction history from this tab."
Pros
- Familiar methods such as Interac
- No minimum threshold for withdrawals - usually around $20
- Average payout speed of 48 hours
Cons
- Cryptocurrencies aren't accepted
- Fewer accepted payment methods than average (8 vs 12+)
Deposits
Deposit methods | Minimum deposit |
|---|---|
Visa | $5 |
Visa Electron | $5 |
MasterCard | $5 |
Paysafecard | $5 |
iDebit | $5 |
Apple Pay | $5 |
MuchBetter | $5 |
Interac | $5 |
Withdrawals
Withdrawal method | Withdrawal time | Minimum withdrawal |
|---|---|---|
Visa | 1 - 3 business days | N/A |
Interac | 1 - 3 business days | N/A |
iDebit | 1 - 2 business days | N/A |
MuchBetter | 1 - 2 business days | N/A |
Is JackpotCity safe and trustworthy?
"JackpotCity is an extremely safe casino to play at in Canada, thanks to its license issued by the Kahnawake Gaming Commission. This is one of the most trusted licenses in the market. In addition, it boasts a license from the Alcohol and Gaming Commission of Ontario for players in that province. All games are also audited by eCOGRA to ensure fair results. Although this certification isn't required by regulators, eCOGRA casinos always give me extra confidence."
Customer care
If you have a question or run into any issues while playing at JackpotCity Casino Canada, the customer support on offer has you covered. Click the “Help Center” tab from the top of the page to access the FAQ section. Here, I found informative answers to questions on various topics, including payments, promotions, and games.Otherwise, you can contact customer support via live chat or email. To access the live chat, navigate through the FAQs and select “No” when asked if the article was helpful. JackpotCity will then present a link to its 24/7 live chat. Alternatively, if emailing the JackpotCity support team, you can expect a response within the same day. I put the live chat to the test and was connected to a customer support agent in seconds. The agent I spoke with was friendly and polite and resolved my issue within 10 minutes. My JackpotCity online review found very few issues with the site’s overall credibility and safety. I particularly loved the in-depth responsible gambling resources and tools. Although the live chat operator was helpful, no telephone customer support is available, which may disappoint some players. Overall, that's 4.5/5 from me.Play via app or mobile browser
"The JackpotCity Casino app is free for download on iOS and Android devices. It features enhanced usability and connectivity, and I loved having the option to turn on notifications and alerts to keep updated with the latest JackpotCity bonuses. While there are no exclusive perks for the casino apps' users, I appreciate the convenience of accessing the casino without having to log in every time."
JackpotCity Casino review FAQs
Is there a JackpotCity no deposit bonus?
Can I play for real money at JackpotCity Casino in Canada?
Does JackpotCity have an app?
Can you trust JackpotCity?
Is JackpotCity Casino online legit in Canada?
A well respected casino, serving Canada and beyond
JackpotCity Casino launched way back in 1998. As such, its one of the oldest and most respected online casinos in Canada. Owned by Baytree Interactive Ltd, the site also accepts players from across the globe.
- Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey
- [email protected]
A slot fanatic, Daisy Harrison boasts over nine years of experience writing about online casinos and games. Having worked with both providers and players, she knows what makes slots and other games stand out from the crowd. At Casino.org, Daisy is on a mission to share her expert slots and all-round online casino knowledge.
As a fact-checker, and our Chief Gaming Officer, Alex Korsager verifies all Canadian online casino details on this page. To do this, he manually compares our pages with the casinos'. If anything is unclear, he contacts the casino. In short, Alex ensures you can make an informed and accurate decision.
Best online casinos in CA